How can we help?
Explore answers to common questions on our services and features for quick assistance.
Before purchase
Do you have a demo or example videos to demonstrate the course? Additionally, do you have a course outline?
Interested in a course outline? Sign up on our Portal, and you’ll get a 2-day trial to experience it firsthand. Our comprehensive course outline will guide you through the curriculum, ensuring a thorough understanding of the subject matter.
What is included in the course (video, PDF, or lab)?
We provide you with the resources below to help you achieve your learning goals.
3 Years of Access to:
- Course Videos
- Course Manuals
- Access to a dedicated Mattermost channel
Fair Access:
- 30/60 days (Based on the course) of Online Lab Access.
- One exam attempt for respective Certification.
Do I need to take any foundational level DevSecOps/DevOps training before your training?
We do not assume any DevOps knowledge for the course; we teach you enough DevOps that you will be very comfortable taking the course.
Can I see Public Reviews of the course?
You can find student reviews here https://www.practical-devsecops.com/testimonials/.
What our students had to say on Trustpilot
How recognized is your certification in the industry?
Our certification courses are well recognized in the industry. We are the dedicated product security training and certification provider. Coupled with our hands-on labs and practical exposure to the course.
Organizations like Deloitte, EY, Grant Thornton, PayPal, IBM, Wipro, Booz Allen Hamilton, Northrop Grumman, the European Commission, and Siemens Gamesa to name a few. We have listed our certifications among the preferred ones.
We have over 5000+ certified professionals across various product security skills like DevSecOps, AI Security, Container Security, Cloud-Native, Threat Modeling, API Security, and Software Supply Chain Security and Threat Modeling, with over, 10000+ students from 104 countries worldwide.
Are they any students I can connect with to get their experience or is there a forum to discuss for registered students?
Yes, please feel free to connect with the above students on LinkedIn and ask for their feedback.
How difficult the course would be to complete without DevOps Knowledge?
We do not assume any DevOps knowledge for the course, we teach you enough DevOps that you will be very comfortable taking the course.
When I enroll in the bundle courses, will the labs for both courses start simultaneously?
No, you will choose the course start dates for both courses separately. You will complete the first course and then start the second course. The labs will start with the respective course start dates. For example, when you enroll for the Certified DevSecOps Professional Course and Certified DevSecOps Expert bundle, you will first complete the Certified DevSecOps Professional course using the 60-day labs and then start the Certified DevSecOps Expert course with 60-day labs.
Course fees & payments
How can I make payment?
After you fill the registration form on our website, once the registration is done, you will receive an email from us that contains a dedicated purchase link. Payment can be done via this personal (dedicated) link via Debit, Credit cards, and PayPal.
What is the price for your courses?
Please refer to pricing page at https://www.practical-devsecops.com/pricing/
Can you provide an invoice?
After your registration process completes, please email us at [email protected] for an invoice with your details like company name, billing address, etc., We will be happy to assist you with the same.
Do you offer discounts?
Yes, we do provide corporate discounts for group bookings. You can find more details about it below.
05 – 10 students: 10% discount
11 – 20 students: 15% discount
21 or more students: 20% discount
Course content and lab access
How long can I access the videos and Labs?
You will have 3 years access to the course videos from the course start date and 30/60* days of lab access depending on which course you enroll into.
All the courses come with 60 days of labs. Except for Container Security and Security Champions, which come with 30 days of labs only.
Can I extend my lab time?
Sure, You can extend the lab access using our lab extension page at https://www.practical-devsecops.com/lab-extension/.
Would it be possible to pause the lab?
Unfortunately, it’s not possible to pause the lab once the course has started.
Are the videos online, or can they be exported?
Yes, all videos are available online, and you have 3 years of access to them. However, you are unable to export or download them to your local machine. You can refer to the course PDF Manual for local access.
Exam and certification process
What to expect in the exam and certification process?
Our certification exams are online, scenario based, open book exams. You can read more about the certification process at https://www.practical-devsecops.com/exam-and-certification/
What is the deadline to clear the exam?
Nope, you can take your exam whenever you want up to 6 months from your lab end date.
For instance, if you commence your course and associated labs on January 1st, you’ll have access to the labs until March 1st, given the allocated 60 days.
Additionally, from your course start date, you’ll have until August 31st to complete your examination. However, please note that your exam voucher will expire post this date.
Is it a proctored exam in a specific exam center?
Nope, it’s an online exam. However, we might ask you to show us around the room (Before/During/After the exam).
When will I receive my exam challenge details?
You will receive your exam challenge details 10 minutes prior to the scheduled exam time.
What's the format of the exam/duration of the exam/is it practical or MCQ?
Our exams are task-oriented and duration depends on which certification exam you are attempting. You can find more about the exam process and specific certifications in the link below.
Can the exam be rescheduled?
Yes, of course. You can reschedule the exam before 24 hours of the original schedule.
How many times can I reschedule the exam?
You are allowed to reschedule the exam up to 3 times before 24 hours of the exam schedule.
Will the exam environment be similar to the course labs?
Yes, the exam environment will be similar but not identical to the course labs.
The exam guide will have more information about special cases and deviations.
Would you be providing a sample report for the exam?
Yes, you will receive a sample report as part of the exam guide.
Please use it to submit your exam report.
What is the passing score for the exam?
Passing scores for the certification exam vary for each course.
Please check out the link below for more information and passing score for specific certifications. https://www.practical-devsecops.com/exam-and-certification/
Do you disclose the exam score?
We do not communicate the exam score. We only communicate whether you passed or failed the exam. However, based on the points allocated to a certain challenge in your exam document, you can arrive at an approximate score depending on the tasks that you have completed. You can also consider partial points for incomplete challenges.
What if I fail the exam?
You can always retake the exam 15 days after your previous attempt.
Can I retake the exam?
Yes, Retake fee for each additional attempt is USD 100
You can pay the re-exam fee at https://www.practical-devsecops.com/exam-retake/
Is there a limit on exam re-attempts?
No, You can attempt the exam as many times as you wish, however there should be at least 15 days gap between exams.
What is the validity of the Certifications?
Our certifications never expire. You will be certified for a lifetime; hence no renewal for certification.
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